Privacy Policy

Last updated: May 3, 2025

Welcome to Jeyedi.com (“Jeyedi,” “we,” “us,” or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, “Services”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register, we collect your name, email address, phone number, password, and any other information you choose to provide in your profile.
• Transaction Information: Information about your buying and selling activity, including listings you create, offers you make, purchases, and payment details.
• Communications: Any messages, comments, reviews, or feedback you provide through the Platform.
• Support Requests: Details you provide when contacting customer support.

1.2 Information We Collect Automatically

• Usage Data: Pages you view, links you click, search queries, and other actions on the Platform.
• Device Data: IP address, device type, operating system, browser type, and unique device identifiers.
• Location Data: Approximate location derived from your IP address or device settings, if you permit.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to operate our Services and collect information.

1.3 Information from Third Parties

We may receive information about you from third parties, such as payment processors, marketing partners, or publicly available sources, and combine it with information we collect directly.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process your transactions and send you related information.
• Verify your identity and prevent fraud.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends, usage, and activities.
• Personalize and improve your experience, including displaying relevant listings and offers.
• Deliver marketing and promotional communications, with your consent where required.

3. Sharing of Information

We do not rent or sell your personal information. We may share information as follows:

3.1 With Your Consent

When you agree, we may share your information with third parties for specific purposes (e.g., marketing partners).

3.2 Service Providers

We engage trusted third-party companies and individuals to facilitate our Services, provide services on our behalf, or assist us in analyzing how our Services are used. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for other purposes.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Business Transfers

If Jeyedi is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect and store information. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may limit functionality of the Services.

4.1 Types of Cookies

• Essential Cookies: Required for core functionality (e.g., login, security).
• Performance Cookies: Collect information about how you use the Services (e.g., pages visited, errors).
• Functionality Cookies: Remember choices you make (e.g., language preference).
• Advertising Cookies: Deliver relevant ads and measure ad effectiveness.

4.2 Managing Cookies

You may set your browser to block or delete cookies. Please refer to your browser’s help pages for instructions. Our website may not function properly without cookies.

5. Data Security

We implement reasonable security measures to protect your personal information. These include encryption in transit (HTTPS), secure server configurations, and access controls. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information as long as necessary to provide the Services and fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a child under 18 has provided us with personal information, please contact us. If we become aware, we will take steps to delete such information.

8. International Data Transfers

Jeyedi is headquartered in Ghana. Your information may be processed and stored in countries outside your own. We take steps to ensure that such transfers comply with applicable data protection laws, including using standard contractual clauses where required.

9. Third-Party Links

Our Services may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share your information. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Portability: Request transfer of your information to another service.
• Restriction: Request restriction of processing under certain circumstances.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at the address below. We may need to verify your identity before responding.

11. Marketing Communications

If you no longer wish to receive marketing emails from us, you may opt out by following the unsubscribe instructions in those emails or contacting us directly. Please note that transactional and service-related messages (e.g., order confirmations, account notifications) cannot be unsubscribed from.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page with an updated “Last updated” date. If changes are material, we will provide a more prominent notice (e.g., email notification).

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@Jeyedi.com
Address: Jeyedi Marketplace,Accra, Ghana

Thank you for trusting Jeyedi with your personal information. We are committed to protecting your privacy and providing a safe marketplace experience.